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Corporate Philosophy & Customer Commitment
Our company upholds the philosophy of "Integrity Management and Customer Priority." We are dedicated to protecting our clients' personal data and privacy, ensuring that all information is subject to rigorous management and protection.
I. Personal Data Protection Policy
We place the highest priority on the security and privacy of our clients' personal data. The Sales Department has formulated and implemented the "Personal Data Protection Management Regulations" in strict accordance with the Personal Data Protection Act. When signing Real Estate Sale and Purchase Contracts, we clearly include a "Personal Data Protection Statement and Notice of Collection, Processing, and Use" in all documents. This ensures full legal compliance and demonstrates our commitment to protecting client privacy with the highest standards.
As of 2025, our company has maintained a record of zero incidents regarding privacy infringement or data loss, reinforcing our firm commitment to information security and client trust.
II. Protection of Consumer Rights
To safeguard client rights and foster a corporate culture that prioritizes consumer protection, all our Real Estate Sale and Purchase Contracts are drafted in strict accordance with the Ministry of the Interior's Mandatory Provisions for Standard Form Contracts. We guarantee that the quality, health, safety, marketing, and labeling of our products and services comply with all relevant regulations.
III. After-Sales Service and Complaint Channels
All employees deeply recognize that providing homebuyers with a safe, comfortable living environment and comprehensive after-sales service is the Corporate Social Responsibility of the construction industry.
To this end, we have established dedicated Sales and Customer Service Departments and implemented Operational Control Procedures to clearly explain consumer rights during the contract signing process. Additionally, our dedicated service hotline (0800-212-828) provides an immediate and accessible channel for inquiries and complaints, ensuring clients receive comprehensive assistance and protection before, during, and after the purchase.